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Disaster Recovery - Business Continuity (DRBC)
What will callers hear if...
 
...your telephone equipment fails?
 
...a flood or a fire destroys your office?
 
...you run out of telephone lines?
 
...there is an extended power outage?
   
Don't let a fire, flood, power outage, equipment failure or anything else bring your business to a standstill.  Clarity Concepts can enable a failsafe system so that you and your employees can continue to make and receive calls even when calls cannot go in or out of you office.


What impression will be left with your customers, your prospects, and your partners when they call and your line is not in service....for a week or more?

With Disaster Recovery - Business Continuity from Clarity Concepts they will hear your autoattendent or ring the same people as before the outage.
Here's how it works...
  • After signing up for DRBC you will be assigned a new telephone number, and we will configure your system with an autoattendant and 15 extensions.  More extensions are available if you need them.
  • We will show you how to use the web interface to configure your system, and we will help you design the call management to match your preferences.
  • We will guide you in uploading audio files for your autoattendent, for example...
"Thank you for calling Widgets-for-Less.  If you know your party's extension, you may enter it at any time.  For Sales, press 1.  For Service, press 2.  For a company directory, press #.  To hear these options again, press 9."
  • We will guide you in the configuration of the telephone numbers to which calls will be routed when a caller makes a selection.  For example, each employee's extension could be configured to go to their cell phones. And choosing 1 for Sales might simultaneously ring the cells phones and home phones of all your sales representatives.
  • Working together, we will configure voice mailboxes and thoroughly test the system.
  • Finally, we will contact your current telephone service provider and have them configure a rollover to your new telephone number in the event they cannot deliver calls over your existing lines.

Peace of Mind at an Affordable Price
For about $40/month you can have your calls automatically route to our hosted PBX if they cannot be delivered to your existing equipment.  Your business continues to operate with a professional telephone system until you can resume normal operations.
  
Call Clarity Concepts today for a free consultation!  208-503-7292, Option 1.